Set up your organisation

Build your organisation structure

Create departments, units, and sub-units so responsibilities are easy to assign.

Organisation administrators7 min read

Organisation structure

Demo dataFictional demonstration data

Service Delivery Directorate

Customer Services Department

Applications Processing Unit

Quality Assurance Unit

Illustrative product context using fictional data.

Complete this task

Who can do it: Organisation administrators.
Before you start: Have the approved unit names, types and parent-child relationships ready.
Where to go: Open Organisation, then manage organisation units.
Steps: 1. Create the highest-level unit first.
2. Add each child unit under its correct parent.
3. Review the hierarchy before placing people or assigning leadership.
Completion: Every saved unit appears under the correct parent in the organisation hierarchy.

Why the structure matters

The organisation structure gives Alignis the map it needs for staff placement, team responsibilities, unit leadership, and performance allocation. The best structure mirrors how the organisation actually works, not just how it appears on paper.

How to create a useful structure

Keep names short, recognisable, and consistent. Use descriptions only when they help another administrator understand the purpose of the unit.

Confirm the organisation name, logo, and contact details before inviting staff.
Start with the highest-level departments or directorates.
Add child units under the correct parent.
Use stable codes if your organisation already has official unit codes.
Avoid duplicate names under the same parent unless your organisation intentionally uses them.
Place staff after the structure is saved.

After a structure change

Review staff placement, unit leadership, and allocation coverage. Existing records should remain understandable, while new records should follow the updated structure.